Shipping policy

SHIPPING POLICY

Lamaretto Golf ships orders from Melbourne, Victoria, Australia.

ORDER PROCESSING

We aim to process and dispatch in-stock orders within 1–3 business days after your order has been confirmed.

Orders placed on weekends or Victorian public holidays will generally be processed on the next business day.

During product launches, promotional periods or periods of high demand, processing times may be longer.

SHIPPING WITHIN AUSTRALIA

Shipping options and applicable charges are displayed at checkout.

Once your order has been dispatched, you will receive shipping confirmation and tracking information where available.

Delivery times shown at checkout or provided by a carrier are estimates only and may be affected by circumstances outside our reasonable control.

INTERNATIONAL SHIPPING

Where international shipping is available, applicable shipping options and charges will be displayed at checkout.

International customers are responsible for any customs duties, import taxes, tariffs or other charges imposed by the destination country unless otherwise stated at checkout.

International delivery times may vary due to customs processing and local delivery networks.

DELIVERY DETAILS

Customers are responsible for providing complete and accurate shipping information when placing an order.

If you notice an error in your delivery address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been dispatched.

If an order is returned to us because an incorrect or incomplete address was supplied, additional shipping charges may apply before the order is sent again.

DELIVERY DELAYS

While we aim to dispatch and deliver orders promptly, delays can occasionally occur due to carriers, weather, customs, peak periods or other circumstances outside our reasonable control.

If your order is significantly delayed, please contact us and we will assist with investigating the shipment.

LOST OR DAMAGED SHIPMENTS

If your order appears to have been lost or arrives damaged during transit, please contact us at info@lamarettogolf.com with your order number and details of the issue.

We will work with the relevant shipping provider and provide any remedy required under applicable law.

PRE-ORDERS

Products offered for pre-order may have estimated dispatch dates displayed on the relevant product page.

Estimated dispatch dates are indicative and may change due to manufacturing, freight or other delays. We will provide updates where there is a significant change to an expected dispatch date.

CONTACT

For shipping enquiries, please contact:

Lamaretto Golf
Email: info@lamarettogolf.com
Melbourne, Victoria, Australia